Telecommunications

Voice Security for Telecom

Protect your subscribers from account takeover, SIM swap fraud, and call center social engineering with enterprise-grade biometric authentication.

95%
SIM Swap Fraud Blocked
85%
Account Takeover Reduction
45s
Reduced Average Handle Time
92%
Customer Satisfaction

Target system capabilities. What the architecture is designed to achieve, not historical results.

Telecom Security Challenges

Mobile carriers face unprecedented fraud threats targeting subscriber accounts and identities.

SIM Swap Fraud

Industry estimates suggest $68M+ is lost annually to SIM swap attacks in the US alone

Call Center Fraud

Social engineering attacks bypass traditional verification

Account Takeover

15% of mobile accounts targeted by fraud attempts yearly

Long Authentication Times

Average 2-3 minutes for PIN/security question verification

Our Telecom Solutions

Comprehensive biometric authentication across all subscriber touchpoints.

SIM Swap Prevention
Biometric verification required for all SIM changes and number ports
  • Real-time identity verification
  • Blocks unauthorized transfers
  • Fraud alerts to customers
  • Regulatory compliance
Call Center Authentication
Voice biometrics for instant caller verification
  • Passive voice authentication
  • 3-second verification
  • Eliminates security questions
  • Reduces AHT by 45 seconds
Subscriber Verification
Multi-modal authentication for account access and changes
  • Face + Voice + Iris options
  • Self-service app integration
  • Fraud risk scoring
  • Voice deepfake detection
Dealer & Retail Security
Prevent fraudulent activations at point of sale
  • New line verification
  • Device upgrade authentication
  • Dealer fraud prevention
  • Customer consent capture

Integration Points

Seamless integration across your existing infrastructure.

IVR Integration

Passive voice authentication during customer calls with no user friction.

Mobile App SDK

Native iOS and Android SDKs for in-app biometric verification.

BSS/OSS Integration

REST APIs for provisioning, CRM, and billing system integration.

Retail POS Systems

Verify customer identity at retail stores and dealer locations.

Regulatory Compliance

Meet telecom industry regulations with built-in compliance features.

Federal Regulations

  • FCC - Federal Communications Commission
  • CPNI - Customer Proprietary Network Information
  • TCPA - Telephone Consumer Protection Act

Industry Standards

  • GSMA - Mobile industry standards compliance
  • 3GPP - Telecommunications standards body
  • NIST - Security framework alignment

Data Protection

  • GDPR - Data protection for EU subscribers
  • CCPA - California Consumer Privacy Act
  • SOC 2 Type II (in progress)
Estimate Your Potential Savings
Projected savings based on your environment and industry benchmarks.
$2.4M

Average Annual Fraud Savings

45s

Reduced Handle Time

3 months

Typical ROI Payback

Projected estimates based on your inputs and industry benchmarks. Illustrative, not guaranteed results.

Ready to Protect Your Subscribers?

See how trimodal biometrics can reduce SIM swap fraud by 95% and improve customer experience.

SOC 2 (in progress)
24/7 Support
FCC Compliant